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TrueAuto: Changing ASN/INV Values
TrueAuto: Changing ASN/INV Values

Learn how to efficiently change/edit ASN and INV values in TrueAuto in this detailed article.

TrueAuto Support avatar
Written by TrueAuto Support
Updated over a month ago

Product: TrueAuto platform

Article link: http://kb.trueauto.truecommerce.com/en/articles/9821833-trueauto-how-to-change-asn-inv-values

Changing Advanced Shipping Notice (ASN) and Invoice (INV) values in TrueAuto is crucial to maintaining accurate shipping and financial records, correcting errors, and ensuring compliance with regulations. To help manage inventory effectively, resolve disputes, and synchronize data across systems, users can establish smooth operations, financial accuracy, and enhanced customer satisfaction by making the necessary edits.

Following is step-by-step guidance on how to change ASN/INV values within the TrueAuto platform.

NOTE: Codes and other data in the screenshots included in this article have been intentionally blurred out.

Why Do Users Edit ASN Values?

The ASN serves as an essential document for tracking shipment details, including product, packaging, and shipping information. In certain scenarios, users may need to update or modify ASN values to maintain accuracy or accommodate changes in shipment plans. Common reasons include:

  • Updating the Ship ID/ASN Number: Adjustments to shipment identifiers may be necessary to align with system updates or error corrections.

  • Assigning or Unassigning Firm Orders: Users might need to assign or unassign firm orders to/from a shipment, depending on changing priorities or inventory availability.

  • Managing Outer Containers and Serial Numbers: This involves assigning or unassigning outer containers with associated container serials to/from a shipment.

  • Working with Outer Container and Orders: They might want to assign or unassign orders to/from an outer container.

  • Adding Comments to Shipment Records: It provides additional context or instructions by entering comments directly into the Packing List Comments tab.

Why Do Users Edit INVOICE Values?

Invoices are critical for financial reconciliation and compliance. Users often need to make changes to invoice values to reflect updated charges, allowances, or taxes. Common reasons include:

  • Adding or Modifying Allowances/Charges or Tax

  • Assigning a configured Allowance or Charge

Edit an ASN

  1. From the Customer Shipments menu in TrueAuto, click Shipments.

  2. On the Customer Shipments page, click the shipment that you want to change.

  3. Make changes within the General, Firm Orders, Outer Containers, and Additional Information tabs as needed on the Customer Shipment window.

General tab

Firm Orders tab

Outer Containers tab

Additional Information tab

4. When you are finished, click Save.

Edit an Invoice

  1. From the Customer Finance menu, click Invoices.

  2. On the Customer Invoices page, click the invoice that you want to change.

  3. Make changes within the General, Transportation Terms, Allowance Charge, Details, Other Info, and Additional Information tabs as needed on the Customer Invoices window.

General tab

Transportation Terms tab

Allowance Charge tab

Details tab

Other Info tab

Additional Information tab

4. When you are finished, click Save.

rev. 20241126

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