Product: TrueAuto platform
Article link: http://kb.trueauto.truecommerce.com/en/articles/9570846-trueauto-how-to-resend-a-document
Resending a document simply means sending it again. Executing the Resend process can be particularly helpful in the following scenarios:
Your recipients have deleted or lost the original document.
You’ve made necessary edits after the document was sent.
You want to remind the recipients who might have missed the document.
You’ve added some new information that the recipient requested. Resending allows them to access the most up-to-date version of the document.
Depending on your starting point on the TrueAuto platform, you can resend the following documents to trading partners.
Advance Ship Notice (ASN) and invoice: The starting point is supplier side.
NOTE: Contingent on your company's terminology, a supplier might also be referred to, but is not limited to, a vendor or seller.
Order demand: The starting point is buyer side.
NOTE: Contingent on your company's terminology, a buyer might also be referred to, but is not limited to, a hub.
IMPORTANT: You can only resend one document at a time. To resend multiple documents, repeat these instructions for each document.
NOTE: Codes and other data in images within this article have been intentionally blurred out.
Resend an ASN
If you make any changes after an ASN is sent, you may need to resend the document. Also, it may be necessary to send a cancellation first.
From the Customer Shipments menu, click Shipments.
On the Customer Shipments page, select the ASN that you want to send, then click
Send Document.
If you have not printed shipping papers for the ASN yet, you will be prompted with the Shipping Papers page.
If the ASN is missing a Trailer Number, you will be prompted to enter it.
On the notification message, click OK to proceed.
When the document is sent successfully, the system message appears. Click Yes if you want to send an EDI file to the customer.
Resend an Invoice
If you make any changes after an invoice is sent, you may need to resend the document. It may be necessary to also send a cancellation first.
From the Customer Finance menu, click Invoices.
On the Customer Invoices page, select the invoice that you want to re-proceed, then click
Send Document.
Within the confirmation window, click OK.
Resend a Demand Schedule
If you make any changes after an order demand is sent, you may need to resend the document. It may also be necessary to send a cancellation first.
From the Supplier Demand Mgt menu, click Demand Schedules.
On the Supplier Demand Schedules page, select the order demand that you want to re-proceed, then click the
Create EDI Document button.
Within the confirmation window, click OK.
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