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TrueAuto: Self-Service Help Options
TrueAuto: Self-Service Help Options

What if you need help while using TrueAuto? Here are some ways you can access its self-service options.

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Written by TrueAuto Support
Updated over 2 months ago

Product: TrueAuto platform

Need some help once you are on the TrueAuto platform? Clicking the Help (?) button in the upper-right of the page will display this drop-down menu:


What is the use of TrueAuto Help button?

The TrueAuto Help button, identified by a question mark (?), provides immediate access to a variety of resources and tools to assist with using TrueAuto. This allows you to get quick answers to any questions that you may have about the application. You can opt to read straightforward, easy-to-understand Help Articles or consult the comprehensive User Guide, follow step-by-step tutorials, or enroll in TrueAuto courses offered through TrueCommerce University.

All of these Help options can make you happy users who enjoy a positive self-service experience, empowering you to troubleshoot and resolve issues independently, with little to no fuss.


Support Center

This is TrueCommerce's knowledge base of Help Articles. When you click this, a window displays for you to find help. In the search box, type TrueAuto and it will yield results of all of the articles that match!


User Guide

This links to the searchable and comprehensive Online Help (user guide) for TrueAuto on a new page.


Guided Tutorials

A pop-up window displays where you can search for a topic that will walk you through a specific how-to task in TrueAuto. In the Search box, type TrueAuto and it will yield the results of all step-by-step tutorials that match.


University

Clicking this takes you to TrueCommerce University (TCU), our learning management system (LMS) where curricula/courses, videos and other training resources are readily available. Refer to this article about TCU.

IMPORTANT: You will need to sign up for access to TCU on its Login page.


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