Product: TrueAuto platform, Truckload

Article link: https://kb.trueauto.truecommerce.com/en/articles/9115834-trueauto-how-to-unassign-a-container-serial-from-a-pallet

Building a shipment involves assigning items to container serials, and then assigning container serials to pallets. However, there may be cases where 'Pallet A' is only supposed to have 10 container serials, but the Supplier scanned 11 container serials by mistake.

So, how do you unassign a container serial from a pallet? Read on!

Remove Container Serials from a Shipment during the Truckload Process

To remove Container Serials from a Shipment during the Truckload Process:

From the Customer Shipments menu, click TruckLoad Processing.
On the Truckload Processing page, scan the barcode for this shipment (on the pick list) in the Scan Shipment ID field.
Select the inner container that you want to remove. You must select only 1 container at a time.
Click Unassign.

This will remove the container serial from the order.
Within the confirmation message, click OK.

Common supplier scenarios in TruckLoad

IMPORTANT: The supplier must scan the serial that they want to unassign to ensure the SHIPPED QTY matches.

Unassign serial 1 from Pallet A and re-scan the unassigned serial as single container

This scenario assumes that Pallet A is 5S587458700009997 and contains many Inner Containers. The Inner Container that the supplier wants to unassign from Pallet A is 1S587458700009994.

Another way to unassign a container serial from the pallet is through the Customer Outer Containers tab of the Customer Shipments menu. You can do the following:

Go to Customer Shipments > Customer Outer Containers.
Click the container that you want to view; for example: 5S587458700009997
On the Inner Containers tab of the Customer Outer Container screen, select the container you want to unassign, then click Unassign; for example: 1S587458700009994

Unassign a container serial from the pallet by applying steps 1-5 in the Remove Container Serials from a Shipment during the Truckload Process section.
The container (1S587458700009994) is unassigned from the pallet (5S587458700009997).
From the Customer Shipments menu, click TruckLoad Processing.
On the Truckload Processing page, scan the Shipment ID in the Scan Shipment ID field; for example: 06190061
Re-scan the unassigned container serial; for example: 1S587458700009994
A single container serial is displayed.

Unassign Serial 1 from Pallet A and re-assign Serial 1 into NEW
Pallet B

Unassign a container serial from the pallet by applying steps 1-5 in the Remove Container Serials from a Shipment during the Truckload Process section; for example: The container (1S587458700009989) is unassigned from the pallet (5S587458700009997).
From the Customer Shipments menu, click TruckLoad Processing.
On the Truckload Processing page, scan the Shipment ID in the Scan Shipment ID field; for example: 06190061
Click the button to create a new pallet; for example: 4S587458700009999
Re-assign the unassigned container serial into that new pallet.

Unassign Serial 1 from Pallet A and re-assign Serial 1 into AVAILABLE Pallet C

Unassign a container serial from the pallet by applying steps 1-5 in the Remove Container Serials from a Shipment during the Truckload Process section; for example: The container (1S587458700009990) is unassigned from the pallet (5S587458700009997).
From the Customer Shipments menu, click TruckLoad Processing.
On the Truckload Processing page, scan the Shipment ID in the Scan Shipment ID field; for example: 06190061
Scan an available pallet; for example: 5S587458700009998
Re-assign the unassigned container serial into the available pallet.

Unassign the Outer Container and associated Container Serials from Shipment

On the Customer Shipments menu, click Shipments.
On the Customer Shipments screen, click the shipment that you want to view.
Switch to the Outer Containers tab of the Customer Shipment screen.
Then, select the outer container that you want to unassign and click Unassign.
On the Unassign Pallets from Shipment window, select an unassign method based on the options listed on the screen.
When you are finished, click Save.

rev. 20241127

TrueAuto: Unassigning a Container Serial from a Pallet